Coral Springs Water District Customer Billing

Coral Springs Water Customers Only:

Customers of the Coral Springs Water District now have access to view their account information, payment history, upcoming payment information and more using our Citizen Self-Service (CSS) online portal. Customers will still make water bill payments via our Paymentus portal.

Citizen Self-Service (CSS) Instructions

The City of Coral Springs is one of the four water districts in Coral Springs(PDF, 3MB) that provides water to residents. Area of service: Wiles Road, south to the south side of Royal Palm Boulevard. North of Wiles Road from Riverside Drive east to 441.

Account Info

Step 1.How to Open a Water Billing Account

  • All new account holders will need to complete the Utility Service Application and Agreement form. Water accounts can only be made in the property owner’s name.

  • New property owners will need to provide proof of ownership (warranty deed or closing statement), a picture I.D. or tax I.D. number for businesses, and will need to place a security deposit. The deposit will appear on your first bill.

  • Deposit amounts vary on meter size, number of meters, and type of water account. Please verify price with the Water Billing office. 

  • Note: Most single-family homes require a $150 deposit.

Step 2.How to Close a Water Billing Account 

  • To schedule termination of your water billing account, please contact the office at 954-344-1825 or email water@coralsprings.gov.

  • We will need your account number, the service address, the date of termination, proof of sale, and the name of the buyer if you are selling your home.

  • Terminations can only be scheduled Monday-Fridays, excluding holidays.

 

Pay Your Bill

For Coral Springs Water Customers Only

Make a payment using one of the following options:

Step 1.Online

The security of our customers' personal information is very important to the City of Coral Springs. The link below will re-direct you to our new credit card payment page. Please have your water billing account number available to process your payment. 

Pay Water Bill 

Step 2.Auto Bill Pay

To enroll in automatic bill pay, please fill out the form at this link and mail it to City Hall or email to water@coralsprings.gov.

Learn More

Step 3.Mail

Mail a check to:

City of Coral Springs
Attn: Water Billing Department
P.O. Box 754501
Coral Springs, FL 33075-4501

 

Sewer Backup

When you are experiencing a sewage backup, call us any time of the day (24/7) at 954-345-2160. We will come to your residence to inspect and unclog any blockage within the city right of way at no cost to you.

If you contact a plumber before contacting our office and the blockage is on the city’s side, unfortunately you will not be reimbursed for the cost.

Call us FIRST at 954-345-2160.

Contact Us

Phone

954-344-1825

Email

water@coralsprings.gov

Customer Service Hours

Monday through Thursday
7:30 a.m. to 5 p.m.
Friday
7:30 a.m. to 1:30 p.m.

Our offices are closed to the public. Please get in touch with us by phone or email.

Drop Box (in One-Stop Shop)
Monday through Thursday
8 a.m. to 4 p.m.
Friday
8 a.m. to 1 p.m.
Parking Garage Drop Box
Available 24/7

Important Info

  • Payments made after midnight EST will be posted on your account the following business date. 
  • No check payments will be accepted if an account is past due.

Find Your Water District

Water Districts(PDF, 3MB)

FAQ

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Water Rates

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Related Information

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